Adehyeman Savings and Loans Limited
Effective Date: January 1, 2026

Adehyeman Savings and Loans Limited (“the Institution”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information provided by our customers, employees, and users of our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with applicable laws, including the Data Protection Act, 2012 (Act 843) of Ghana.

1. Information We Collect

We may collect and process the following types of personal information:

• Identification information (name, ID number, contact details)
• Financial information (bank account details, transaction records)
• Employment information (for staff and HR-related services)
• Technical information (IP address, device information, login data)
• Any other information provided through our digital platforms

2. How We Use Your Information

We use personal data for the following purposes:

• To provide financial services and process transactions
• To manage customer accounts and relationships
• To comply with legal and regulatory obligations
• To enhance security, fraud prevention, and risk management
• To improve our products, services, and user experience

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect personal data, including:

• Encryption of sensitive data
• Access control mechanisms
• Continuous monitoring and logging
• Secure storage and transmission of information

4. Sharing of Information

We may share personal information with:

• Regulatory authorities where required by law
• Authorized service providers and partners
• Third-party vendors engaged under contractual obligations

All third parties are required to maintain confidentiality and adequate data protection standards.

5. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights

Individuals have the right to:

• Access their personal data
• Request correction or deletion of inaccurate data
• Withdraw consent (where applicable)
• Object to processing in certain circumstances

7. Cookies and Online Tracking

Our digital platforms may use cookies and similar technologies to improve user experience and analyze system performance.

8. Updates to this Policy

This Privacy Policy may be updated periodically. Changes will be communicated through appropriate channels.

9. Contact Information

For inquiries regarding this Privacy Policy or your personal data, please contact:

Adehyeman Savings and Loans Limited
Email: info@adehyeman.com
Phone: +233 30 225 2071